Thinking about returning a replacement umbrella canopy? Our most commonly returned items are replacement canopies for patio/market umbrellas. In most cases we would have a money-saving alternative to your return. For example, we can offer a frame that would work perfectly with your canopy with a discount from the list price of that frame. Why not drop us an email before initiating a return or give us a call at 480-600-1049.

If you are dissatisfied with any purchase simply return it within 90 days for a refund on PURCHASE PRICE (shipping costs are not refundable). Shade USA does not pay for the cost to return items. Products returned must be unused and in resale condition and are subject to the following conditions and restrictions:

Please be sure to use our convenient Return Form prior to  returning items. No credit will be given without this form included.

Returned items must be shipped to: Shade USA returns 6730 S. 161st Place Gilbert, AZ 85298.